Insights
Stay ahead with expert knowledge.
From automation to analytics, we share practical perspectives on building smarter systems and better products. Everything here is published on Substack and appears here automatically.
Latest
Beyond the Inbox: How Emily Became a Multi-Channel Assistant
Emily is becoming a multi-channel assistant, moving beyond email into SMS, ChatGPT and Claude. We explore why we built these new entry points, how we keep identity, memory and permissions consistent across them, and w…
Read on Substack
Learning Digital Channel Management: My Journey Into Marketing
Sofia reflects on her journey from Marketing Intern to Marketing Associate at White Rabbit Foundry, exploring how managing digital channels, client work and real campaigns helped her build confidence, creativity, orga…
Read
Down the Rabbit Hole: How We Built an Endless AI Generated Crossword
What began as a small internal prototype became an endless, AI generated crossword built into the White Rabbit Foundry website. We explore how Gemini, deterministic code, anonymous progress and a simple product mindse…
Read
Clean Rabbit: Why We Built a Disk Cleaner That Minds Its Own Business
Clean Rabbit started with a simple frustration: why does a disk cleaner need a subscription, constant warnings or access to more information than it needs? We explain why we built our own free cleaner for macOS, Windo…
Read
Designing for Humanity: What Carnival Can Teach Us About Product Experience
Notting Hill Carnival offers more than colour and celebration. This article explores what its identity, structure and vibrancy can teach us about product experience, especially as AI makes competent digital design eas…
Read
Quantum Computing: The Future We Need to Govern Before It Arrives
Quantum computing could transform medicine, science, and cybersecurity, but without early regulation we risk repeating the mistakes of the internet and AI. Here's why governance must evolve alongside innovation.
Read
When Insight Starts to Conflict: How Legacy Processes Quietly Undermine Decision Making
As organisations grow, well intentioned reports, tools and processes can quietly drift out of alignment. This article explores how legacy insight builds up over time, why conflicting numbers are a common symptom of da…
Read
Emily: What We Learned From Our First Users
One month after launching Emily, we reflect on what early users have taught us, how real workflows have shaped development, and why trust matters more than intelligence in AI assistants.
Read
Looking Through the Rabbit Hole: Six Months of Learning, Building, and Growing
Over six months, White Rabbit Foundry launched new products, supported growing businesses, explored AI, and reflected on the lessons shaping the future of technology, innovation, and work.
Read
Emily: Building a Virtual Assistant That Actually Gets Things Done
Why White Rabbit Foundry built Emily, an AI-powered virtual assistant designed to reduce administrative burden, support productivity, and explore the future of agentic AI.
Read
Finding My Voice In Marketing: Sofia's Experience
A reflection on confidence, creativity, and growth in marketing, as Sofia shares how hands-on experience at White Rabbit Foundry helped shape her professional journey.
Read
What Is Agentic AI? Building Your First AI Workflow Without Getting Lost in the Hype
What is agentic AI, really? Exploring how businesses can build practical AI workflows that move beyond prompts and into real operational value, automation, and decision support.
Read
Stop Being a Data Factory: Why Treating Data Like a Product Changes Everything
Most data teams still operate as factories, focused on output rather than outcomes. This article explores why treating data as a product leads to better decisions, stronger alignment, and real business value.
Read
Automate Your Problems Away: A Practical Framework for Smarter Workflows
Automation is not about tools. It is about understanding how your organisation actually works. This article explains a five step approach used across White Rabbit Foundry client projects, from identifying the critical…
Read
The Drift Problem: How High-Performing Teams Quietly Lose Direction Without Realising
Drift quietly pulls teams away from their original intent while everything still appears to work. This article explores how it emerges, why it goes unnoticed, and how to realign before it becomes costly.
Read
Broken Metrics: When Your Numbers Stop Telling the Truth
When trust in your data erodes, more dashboards won’t fix it. Learn how shorter feedback loops, human judgement and clearer metrics restore confidence in decisions.
Read
What Is AI Really? Beyond the Hype, the Fear, and the Sales Pitch
Artificial Intelligence is often framed as either inevitable job destruction or an unstoppable superintelligence, but the reality is far more nuanced. This article explores what AI actually is, where Large Language Mo…
Read
Data Decay: When Your Data Stops Keeping Up With Your Business
As businesses grow and systems evolve, data can quietly lose accuracy, relevance and trust. This article explores data decay, how it shows up through incorrect, missing and underutilised data, and why familiar dashboa…
Read
From Streets to Screens: How Streetly Is Rethinking Local Delivery
Streetly began as a pedal powered local delivery idea and has grown into a fully fledged digital platform supporting independent merchants, customers and zero emission couriers. This article explores how Streetly evol…
Read
Digital Integration: It's Not a Technical Problem, It’s a Design Problem
Digital integration is often treated as a technical challenge, but its real impact lies in design, alignment and trust. This article explores how organisations can move beyond fragmented systems to build unified digit…
Read
Updated hourly from our Substack. You can also follow along on LinkedIn.
Newsletter
Get the next one in your inbox.
One or two emails a month with new writing, and the occasional note on what we are building. Unsubscribe in one click.
Let’s build something better.
Every partnership starts with a conversation. Share a few details about your goals and a member of the team will be in touch.